Flexible ways to own the latest devices
Own your new iPhone with low instalments over 24 or 36 months at 0% interest, or pay upfront to enjoy savings up to RM1,865.
Pre-order starts on
12th September at 8:00PM
Enjoy exclusive offers when you pre-order online and collect in-store
Pre-order online and collect in-store to enjoy up to 60% off iPhone accessories and receive a limited-edition Maxis Dino and Friends blind box.
Trade in with Maxis and get extra savings up to RM500
Enjoy more savings when you trade in your pre-loved iPhone for the latest iPhone with Maxis.
Better security and convenience with eSIM
Manage multiple mobile numbers effortlessly on a single device without physical SIM cards, for better security.
Gear up to pre-order your brand new iPhone with us
Here are some tips to help you through the pre-order process.Before Pre-order
Are you currently with another service provider? Port-in to Maxis now.
Visit maxis.com.my and explore our range of Maxis Postpaid plans. Select the one that best suits your needs to begin your journey with Maxis today.
Is your Maxis plan up to date with 5G?
To ensure compatibility, upgrade to the latest Maxis Postpaid plans via the Maxis App. Simply tap on “View Details” followed by “Upgrade Plan".
Is your preferred mobile number tied to an existing contract with Maxis?
Before placing your pre-order, please check your current contract end date. If you have more than one month left, you'll need to complete your contract term or formally end it first. You can easily check your contract details in the Maxis App: just go to Service Details and then Contract. If you need help, our customer service team is here for you!
Do you have any outstanding bills?
Please settle any outstanding bills on your account. This helps ensure a smooth process for your new device! You can easily check your outstanding amount and pay bills through the Maxis app.
During Pre-order
All set? Be sure to get a stable connection and stay connected
Before initiating your pre-order, please ensure that you are connected to a stable and reliable internet connection, as high traffic may cause delays. All outstanding bills must be fully settled in advance to avoid any interruptions. Prepare a valid payment method with sufficient balance, such as a credit card, debit card, or online banking. Prior to submission, carefully verify your order details, including the selected device model, color, storage capacity, and plan. Once confirmed, follow the on-screen instructions to complete your pre-order, after which you will receive a confirmation via email or SMS.
Use the latest version of Chrome, Safari, or Edge
Please ensure that you are using the latest version of Chrome, Safari, or Edge. An updated browser helps minimize delays and ensures the best possible experience during the pre-order process.
Follow these steps to easily transfer your eSIM via the Maxis app
What You Need
- Maxis App version 9.1 or above
- Currently a Maxis Postpaid subscriber using a physical SIM or eSIM
- Your account is active, not barred or suspended.
- Registered owner is able to receive SMS OTP and able to perform NRIC/passport and face verification.
- Email address is the account holder's email address.
- For Share line users, the Principal line owner must walk-in store to request for the eSIM QR.
What To Do
Downloaded and logged into Maxis app
- Connect your phone to a stable WiFi connection
On your new device, go to your Maxis app and tap on the eSIM icon.
Select the mobile number that you would like to convert your physical sim to eSIM.
Tap on Start . Ensure that you are connected to WiFi, and that you are the registered owner or that they are near to perform NRIC/passport and face verification.
Once face recognition is completed successfully, tap on YES, CHARGE TO BILL AND PROCEED. RM10 will be charged to your bill for every physical sim to eSIM conversion.
Tap on INSTALL to proceed with the installation.
Your eSIM will be successfully installed once the mobile number appears under eSIM in your sim management settings on your phone. Tap on Done to exit the page.
On your new device, go to your Maxis app and tap on the eSIM icon.
Select the mobile number that you would like to transfer the eSIM from.
Tap on Start. Ensure that you are connected to WiFi, and that you are the registered owner or that they are near to perform NRIC/passport and face verification. Also ensure that the email address is the same as the one for your Maxis app.
Once face recognition is completed successfully, tap on YES, CHARGE TO BILL AND PROCEED. RM10 will be charged to your bill for every eSIM transfer from one device to another.
Tap on INSTALL to proceed with the installation.
Your eSIM will be successfully installed once the mobile number appears under eSIM in your sim management settings on your phone.
Read our FAQ to know more
Who is eligible to pre-order the iPhone 17 series?
All existing Maxis Consumer customers who are eligible for a device contract may pre-order the iPhone 17 series prior to the official launch. To proceed, please ensure the following:
- You are subscribed to the latest Maxis Postpaid plan with a 5G-compatible SIM.
- You have no outstanding or overdue bills.
- You do not have an existing Maxis contract with more than one (1) month remaining.
- You have successfully completed your port-in, if applicable.
I haven't ported into Maxis yet but plan to. Can I submit a pre-order request using my current number from another service provider?
Pre-orders are only available for existing Maxis mobile lines. If you are planning to port into Maxis, we recommend completing the port-in process first to ensure you can successfully place your pre-order request.
What should I expect after completing my pre-order?
While we're working hard to get your device to you quickly, please allow up to 4 weeks for delivery due to exceptional demand. We want to ensure every device meets our quality standards before it reaches you.
You'll receive:
📬 Real-time SMS updates at every milestone
📦 A final notification when your iPhone is ready for collection/delivery
⏱️ No surprises — we'll keep you informed throughout